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Terms & Conditions

Below is a full list of the Terms & Conditions. It is imperative that customers read and understand them before they make a purchase.

If you have any queries regarding any of the Terms & Conditions then please Contact Us.

1. Acceptance of Orders

Purchases are made subject to availability. In the event that a certain product is out of stock, we will inform you immediately and either offer an alternative or a full refund if a payment has been received.

2. Prices 

ADS Medicare reserves the right to change the price of any good without notice. Additional costs that are applicable in certain contexts such as sales tax or duty will be added to the price. For the sake of clarity, the VAT is added to the product price. This clearly shows how much VAT the customer is paying. All prices are quoted with the current VAT rate. For U.K. and EU orders VAT will be charged at the going rate. However, orders placed outside the U.K. and EU will not be charged VAT

If the customer is exempt from VAT, they must provide a validated certificate when a purchase is made. Valid documentation can either be sent to us via info@adsmedicareltd.co.uk or alternatively this can be done using the live chat. Once we have obtained the documentation we will send you a revised invoice for your purchase. 

3. Orders

We will dispatch your items within 24 hours once your payment has been cleared (excluding bank holidays and weekends) unless explicitly stated in the listing otherwise. ADS Medicare will ensure that all orders are delivered within the agreed timeframe.All domestic orders are made through the Royal Mail and all international orders are made through Royal Mail, DHL, Fedex or UPS. 

However, if ADS Medicare is unable to meet the timeframe agreed then this is not considered a breach of contract nor will ADS Medicare be liable for any direct, indirect or consequential losses accruing to the Customer. Any delay in delivery is not sufficient grounds to cancel the order.

ADS Medicare reserves the right to charge additional postage if the cost is higher once the order has been made. The order will be shipped when additional postage is received. The customer reserves the right to cancel the order and obtain a full refund if he/she is unwilling to pay the additional postage costs. 

If a delivery is more than 14 days late then this is sufficient grounds for a cancellation of the order and a full refund. The customer has no other remedy in respect to late deliveries. ADS Medicare is not liable to the customer for any delay in delivery due to events beyond the control of ADS Medicare. A reasonable extension period will be granted to the delivery time and ADS Medicare shall not be liable for any loss or damage resulting to the Customer thereby.

4. Returns

Returns will be accepted within 14 days of receiving your order either because the product arrived damaged/faulty or the customer is not satisfied with the product. Returns will be accepted providing that the product has not been used and is returned in the condition it was delivered. A return will not be accepted if the customer fails to notify ADS Medicare of any damage within 3 days of the delivery. Failure to meet these conditions may result in the return being rejected. Please notify us when the item has been posted back to us.Please note that returns postage will be paid for by the buyers unless the item arrived faulty/damaged. In this instance ADS Medi Care will pay for postage.  

5. Website Disclaimer

While every effort is made by ADS Medicare to ensure that all the information on the website is up to date and correct, it should only be used for general information purposes. If the user places a reliance on this information, they do so at their own risk. This website should not be regarded as a replacement for medical or personal safety advice, which we encourage you to obtain from a suitable specialist. If you think you have a medical emergency, please contact the appropriate emergency services. ADS Medicare holds no responsibility for any losses garnered in connection with the information on this website.

ADS Medicare reserves the right to amend or change any of the information on the site.In the event that a product is listed with an incorrect price or incorrect information due to a typographical error, ADS Medicare has the right to refuse or cancel orders placed for the product listed incorrectly. In the event that payment has been accepted then it is found that the information is listed incorrectly, then a full refund will be issued.

This website may contain links to websites not under the control of ADS Medicare; please note that this is in no way an endorsement of the views expressed within them nor should it be considered a recommendation. ADS Medicare shall not assume any liability for any sites linked to this site.Our products are for medical use and designed for medical health care professional and students. Please use them with care. Some Products are prohibited for under age people; it will not affect the customer’s statuary rights.

6. Applicable Laws

This website contains information about certain products which may not be available in your country. Each country has unique laws regarding the sale of medical products on the Internet. As such, nothing in this site should be considered as promotion for products which are restricted in the country of the reader’s residence. ADS Medicare reserves the right to refuse the sale of goods if we have reasonable cause to believe that you are ineligible to purchase these goods, or if we believe the supply of the product may impinge the law in the buyer’s country of residence.

7. Warranty

Orders are processed in accordance with the current brochures displayed on the website. There is no warranty for any particular good unless explicitly stated on the website. In the event that at a product is defective or damaged upon arrival then ADS Medicare reserves the right to repair or replace the good rather than processing a full refund. 

8. Carriage Charges

Any orders that are not made to mainland U.K. will incur additional costs such as Duty, Tax etc. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying any products.

9. Proper Law

These Terms and Conditions and any orders processed through ADS Medicare shall be governed by the laws of England and the Customer in making an order submits to the jurisdiction of the English courts. These Terms and Conditions will supercede any conditions made by the Customer. As such the onus is on the Customer to be knowledgeable of these laws. Customers should not rely on any correspondence made by staff of ADS Medicare because they do not form part of any contract or collateral contract.

10. Feedback

We value your opinion and would love to hear back from you. Please send us any feedback you have to info@adsmedicareltd.co.uk or contact us via our live chat. If there are any issues regarding our product(s) we will try our level best to resolve it as quickly as possible. Although we are very pleased to receive feedback from our visitors, it is important to note that feedback that you choose to submit to us through the website will be considered non-confidential (unless it is personal information as stated in the Terms of Use). This information may be used for marketing purposes as ADS Medicare sees fit. 

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